Refund policy
Last updated: August 4, 2026
Thank you for shopping with Everly Market. We want you to be completely satisfied with your purchase. Please read our return and refund policy below.
30-Day Money-Back Guarantee
We offer a 30-day satisfaction guarantee on all orders. If you are not satisfied with your purchase, you may request a full refund within 30 days of the delivery date.
How to Request a Refund
To request a refund, please contact us at salessfc2@gmail.com with:
- Your order number
- The email address used at checkout
- A brief reason for your return (optional, but helps us improve)
Processing
- Refund requests are typically reviewed within 1–2 business days
- Approved refunds are processed within 3–5 business days back to your original payment method
- Depending on your bank or card provider, it may take an additional 5–10 business days for the refund to appear on your statement
Return of Product
For hygiene, safety, and shipping efficiency reasons, we do not require the product to be returned in order to receive a refund under this policy.
Damaged, Defective, or Incorrect Items
If your item arrived damaged, defective, or different from what you ordered, please contact us within 30 days of delivery with your order number and a photo of the issue. We will provide a full refund or a replacement at no additional cost.
Non-Returnable Situations
We reserve the right to limit refunds in cases of suspected abuse, including repeated refund requests from the same customer or account.
Order Cancellations
If you need to cancel an order, please contact us as soon as possible. Once an order has been shipped by our fulfillment partner, it can no longer be canceled, but you may still request a refund under our 30-day guarantee.
Contact Us
If you have any questions about this policy, please reach out to us at salessfc2@gmail.com.